Last Updated: January 1, 2025
Introduction IFAD Information & Technology Limited ("we," "us," "our," or "IFAD IT LTD") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [ifadit.com] or use our services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect Personal Information When you contact us, request services, or register for products like iTracker, we may collect: Name and contact details (email, phone number, address) Company information and job title Payment and billing information Vehicle information (for tracking services) Government-issued ID (when required for certain services) Technical Information We automatically collect certain information when you visit our website: IP address and browser type Device information and operating system Pages visited and time spent on our site Referring website and navigation paths Service Usage Data When you use our services (such as iTracker, MIS systems, or custom software): GPS location data (for vehicle tracking services) System logs and usage patterns Performance metrics and analytics data
How We Use Your Information We use collected information for the following purposes: Service Delivery Provide, operate, and maintain our IT services Process transactions and send service-related communications Install and support GPS tracking devices Deliver training programs and technical support Business Operations Improve and optimize our website and services Respond to inquiries and provide customer support Send administrative information and updates Analyze usage patterns to enhance user experience Legal Compliance Comply with Bangladesh laws and regulations Protect against fraud and unauthorized access Enforce our terms and conditions Respond to legal requests from authorities Marketing (with your consent) Send promotional materials about our services Share industry insights and company updates Invite you to events and training programs You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in emails.
How We Share Your Information We do not sell your personal information. We may share your information in the following circumstances: Service Providers We work with trusted third-party vendors who assist us in operating our business (hosting providers, payment processors, installation technicians). These parties are contractually obligated to protect your information. Business Transfers If IFAD IT LTD merges with or is acquired by another company, your information may be transferred as part of that transaction. Legal Requirements We may disclose your information when required by law, court order, or government request, or to protect our rights and safety. With Your Consent We may share information for purposes not listed here when we have your explicit permission.
Data Security We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include: Encrypted data transmission (SSL/TLS) Secure servers and firewall protection Regular security audits and updates Access controls and authentication protocols Employee training on data protection However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it. For vehicle tracking services, GPS location data is typically retained for 12 months unless you request deletion or extend retention for compliance purposes.
Your Rights Under Bangladesh data protection laws, you have the following rights: Access & Correction Request access to your personal information and correct any inaccuracies. Deletion Request deletion of your personal information, subject to legal obligations. Data Portability Request a copy of your data in a structured, commonly used format. Withdraw Consent Withdraw consent for processing where we rely on consent as the legal basis. Object to Processing Object to certain types of processing, including marketing communications. To exercise these rights, contact us at: contact@ifadit.com or 09612114444
Cookies Policy What Are Cookies? Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and analyze website performance. Types of Cookies We Use: Essential Cookies Required for website functionality. These cannot be disabled as they enable core features like security and accessibility. Analytics Cookies Help us understand how visitors interact with our website (pages viewed, time spent, navigation paths). We use this data to improve our site. Functional Cookies Remember your preferences (language settings, login information) to provide a personalized experience. Marketing Cookies Track your activity across websites to deliver relevant advertisements. These are used only with your consent. Managing Cookies You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to: View and delete cookies Block third-party cookies Block all cookies (may impact site performance) Clear cookies when closing the browser
Third-Party Links Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any information.
Children's Privacy Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can delete it.
International Data Transfers While IFAD IT LTD primarily operates in Bangladesh, we may transfer data to service providers located in other countries. When we do, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Disclaimer Service Availability While we strive to provide uninterrupted services, IFAD IT LTD does not guarantee that our website or services (including iTracker GPS tracking) will be available at all times without disruption, errors, or technical issues. Accuracy of Information We make reasonable efforts to ensure information on our website is accurate and up-to-date. However, we do not warrant the completeness or accuracy of content and reserve the right to make changes without notice. GPS Tracking Limitations iTracker GPS tracking depends on satellite signals, cellular networks, and device functionality. Accuracy may be affected by weather conditions, signal interference, urban structures, or technical limitations. We are not liable for tracking inaccuracies or service interruptions. No Professional Advice Information provided on our website is for general informational purposes only and does not constitute professional advice. Consult qualified professionals for specific business, legal, or technical guidance. Third-Party Content We are not responsible for content, products, or services offered by third parties linked from our website. Limitation of Liability To the fullest extent permitted by Bangladesh law, IFAD IT LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.
Contact Us If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: IFAD Information & Technology Limited IFAD Tower, Plot 7 (new), Tejgaon Industrial Area, Dhaka-1208, Bangladesh Phone: 09612114444 Email: contact@ifadit.com Website: ifadit.com